Scope
This Privacy Notice applies to the Cellorium corporate website at cellorium.com, including the contact experience available on this site.
It describes information handled through the corporate website. A Cellorium product, including AEROA, may present additional privacy information for data processed as part of that product or service. When a product-specific notice applies, that notice governs the product processing it describes.
Information we receive
Information you provide
When you use the Cellorium contact form, you may provide your selected inquiry topic, name, email address, organization and message. Organization is optional.
Technical information
The infrastructure used to host, secure and deliver the website may process ordinary technical request information such as an IP address, browser or device information, timestamps, requested pages and similar diagnostic or security information.
The exact technical information available can depend on the hosting, networking and security services used to operate the site.
How we use information
Cellorium uses information received through this website for purposes connected to operating the site and communicating with people who contact us.
- To receive, categorize and respond to inquiries.
- To route a message to the appropriate Cellorium context.
- To operate, maintain and secure the website.
- To prevent abuse, spam, fraud or other misuse.
- To diagnose reliability or technical problems.
- To comply with applicable legal obligations and protect legitimate rights.
Contact-form information is not used for unrelated marketing simply because you submitted an inquiry.
Sharing and service providers
Cellorium may use service providers to support website hosting, infrastructure, security, email delivery and other operational functions. Those providers may process information as needed to provide those functions to Cellorium.
Information may also be disclosed when reasonably necessary to comply with law, respond to lawful process, protect Cellorium or others, investigate misuse, or support a corporate transaction.
Cellorium does not sell information submitted through the corporate contact form.
Retention
We retain contact information for as long as reasonably necessary to respond to an inquiry, continue a relevant business conversation, maintain appropriate business records, protect the service, resolve disputes or satisfy legal obligations.
Retention periods can differ depending on the nature of the communication and the reason the information is needed.
Your choices and rights
Depending on where you live, applicable law may give you rights concerning personal information, such as rights to request access, correction, deletion or other limitations on processing.
To make a privacy-related request, use the Cellorium contact form and clearly describe your request. We may need to verify a request before acting on it.
Security
Cellorium uses reasonable technical and organizational measures intended to protect information handled through the website. No internet transmission or storage system can be guaranteed to be completely secure.
Do not submit passwords, payment information or other sensitive credentials through the corporate contact form.
Children
The Cellorium corporate website and its contact form are not directed to children under 13. Product-specific experiences may have their own eligibility, family or privacy requirements where applicable.
International processing
The website and service providers that support it may process information in countries other than the country where you are located. Where required, Cellorium will handle such processing in accordance with applicable data-protection requirements.
Changes to this notice
Cellorium may update this Privacy Notice as the website, our practices or applicable requirements change. When we do, the updated date shown on this page will be revised.
Contact Cellorium.
If you have a question about this document, use the Cellorium contact form and provide the context that matters.
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